QUOTATION A quotation not accepted within 30 days may be changed. 2. ORDERS Acceptance of orders is subject to credit approval and contingencies such as fire, water, strikes, theft, vandalism, acts of God, and other causes beyond provider's control. Canceled orders require compensation for incurred costs and related obligations.
ARTWORK Any artwork created by us at the customer's request will be done at no charge to the customer but would incur an artwork charge if a copy of the artwork is requested. After purchasing the artwork it can be used without the provider's written consent. All submitted artwork can be used for promotional or marketing without the provider's written consent.
ACCURACY OF SPECIFICATIONS Quotations are based on the accuracy of the specifications provided. The provider can re-quote a job at time of submission if copy, film, disks, or other input materials don't conform to the information on which the original quotation was based.
PREPARATORY MATERIALS Art work, type, plates, negatives, positives, disks, and all other items supplied by the provider remain the provider's exclusive property.
REVISIONS/CORRECTIONS Customer alterations include all work performed in addition to the original specifications. All such work will be charged at the provider's current rates.
PREPRESS PROOFS Prepress proofs are submitted via e-mail. Proof-reading of material will be the responsibility of the customer for spelling and number accuracy. Proofs are not required by the customer. The work is printed per the customer's O.K. Requests for changes are communicated orally.
PRESS PROOFS Press proofs will not be furnished unless they have been required in writing in the provider's quotation. A press sheet can be submitted for the customer's approval as long as the customer is present at the press during make ready. Any press time lost or alterations/corrections made because of the customer's delay or change of mind will be charged at the provider's current rates.
OVER-RUNS OR UNDER-RUNS Over-runs or under-runs will not exceed 10 percent of the quantity ordered. The provider will not bill for actual quantity delivered within this tolerance, but rather the quantity ordered. If the customer requires a guaranteed quantity, the percentage of tolerance must be stated at the time of quotation. Additional charges may be assessed.
PRODUCTION SCHEDULES Production schedules are estimated and not guaranteed. If a certain in-hands date is needed please notify us to be sure your
stickers will be delivered in time.
TERMS/CLAIMS/LIENS Payment is due at time of order for production to begin. Claims for defects, damages or shortages must be made by the customer in writing no later than 10 calendar days after delivery. If no such claim is made, the provider and customer will understand that the job has been accepted. By accepting the job, the customer acknowledges that the provider's performance has fully satisfied all terms, conditions, and specifications.
The provider's liability will be limited to the quoted selling price of defective goods, without additional liability for special or consequential damages. As security for payment of any sum due under the terms of an agreement, the provider has the right to hold and place a lien on all customer property in the provider's possession. This right applies even if credit has been extended, notes have been accepted, trade acceptances have been made, or payment has been guaranteed. If payment is not made, the customer is liable for all collection costs incurred.
1. Disclaimer of Express Warranties. Provider warrants that the work is as described in the purchase order. The customer understands that all sketches, copy, dummies, and preparatory work shown to the customer are intended only to illustrate the general type and quality of the work. They are not intended to represent the actual work performed.
2. Disclaimer of Implied Warranties. Provider warrants only that the work will conform to the description contained in the purchase order. The provider's maximum liability, whether by negligence, contract, or otherwise, will not exceed the return of the amount invoiced for the work in dispute. Under no circumstances will the provider be liable for specific, individual, or consequential damages.
INDEMNIFICATION The customer agrees to protect the provider from economic loss and any other harmful consequences that could arise in connection with the work. This means that the customer will hold the provider harmless and save, indemnify, and otherwise defend him/her against claims, demands, actions, and proceedings on any and all grounds. This will apply regardless of responsibility for negligence.
Copyrights. The customer also warrants that the subject matter to be printed is not copyrighted by a third party. The customer also recognizes that because subject matter does not have to bear a copyright notice in order to be protected by copyright law, absence of such notice does not necessarily assure a right to reproduce. The customer further warrants that no copyright notice has been removed from any material used in preparing the subject matter for reproduction. To support these warranties, the customer agrees to indemnify and hold the provider harmless for all liability, damages, and attorney fees that may be incurred in any legal action connected with copyright infringement involving the work produced or provided.
Personal or Economic Rights. The customer also warrants that the work does not contain anything that is libelous or scandalous, or anything that threatens anyone's right to privacy or other personal or economic rights. The customer will, at the customer's sole expense, promptly and thoroughly defend the provider in all legal actions on these grounds as long as the provider: Promptly notifies the customer of the legal action. Gives the customer reasonable time to undertake and conduct a defense. The provider reserves the right to use his/her sole discretion in refusing to print anything he or she deems illegal, libelous, scandalous, improper or infringing upon copyright law.
TAXES All amounts due for taxes and assessments will be added to the customer's invoice and are the responsibility of the customer. No tax exemption will be granted unless the customer's "Exemption Certificate" (or other official proof of exemption) accompanies the purchase order. If, after the customer has paid the invoice, it is determined that more tax is due, then the customer must promptly remit the required taxes to the taxing authority, or immediately reimburse the provider for any additional taxes paid.
StickerShop.com, Inc. Privacy Pledge
StickerShop.com, Inc. a producer of custom printed labels, stationery and related printed products will not sell or anyway distribute your name, address or phone numbers to any other parties. We will use your information solely for the purpose of producing your order.
Customer Returns: Once custom orders are approved for printing and production has begun they cannot be changed or cancelled. No custom printed orders are returnable, please make sure all information is correct before approving. StickerShop.com, Inc. cannot assume responsibility for customer’s errors. Turn around time begins once artwork is approved and payment is received.